Privacy policy

Last updated: October 30, 2024

Collecting Personal Information

At FTL Group, we value your privacy and are committed to protecting the personal information you share with us. In the course of providing our logistics services, we may collect certain personal information to ensure smooth operations, efficient communication, and the best possible customer service experience. The information we collect is carefully handled and only used for the purposes outlined in this policy.

We may collect the following types of personal information:

  • Contact details (such as name, email address, phone number)
  • Shipping and billing information (including addresses and payment details)
  • Company information (for business clients)

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Sharing Personal Information

FTL Group may share your personal information with trusted partners or service providers to facilitate the logistics process. This may include transportation companies, customs authorities, and payment processors. When we share your information, it is done so securely and solely for the purpose of completing your shipments or managing related services.looks reasonable. The generated Lorem Ipsum is therefore always free from repetition, injected humour, or non-characteristic words etc.

We work with reputable third parties that adhere to strict data protection policies. Any personal information shared with these partners is managed with care to prevent unauthorized access, alteration, or misuse.

The personal information we collect allows us to:

  1. Provide our logistics services effectively
  2. Communicate with you regarding your shipments, tracking, and customer support.
  3. Ensure compliance with shipping and customs regulations
  4. Improve our services based on feedback and data analysis

We ensure that all collected data is stored securely and used solely for legitimate business purposes. We never share your personal information with third parties without your explicit consent unless required by law.

Data Security and Retention

FTL Group takes data security seriously. We use industry-standard security measures to protect your personal information from unauthorized access or disclosure. Our systems are regularly monitored and updated to ensure the highest level of protection.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data is securely deleted from our systems.

Your Privacy Rights

As a customer, you have the right to access, modify, or request the deletion of your personal information at any time. If you wish to exercise any of these rights, or if you have any questions about how we handle your data, please contact our customer support team.

We are committed to ensuring that your privacy is respected throughout your experience with FTL Group.

Policy Updates

FTL Group reserves the right to update or modify this privacy policy as necessary. Any changes will be communicated through our website, and the updated policy will take effect immediately upon publication.